Data deletion instructions

Last updated: August 30, 2026

Delete Instagram connection data

Sign in to Instagram publishing and choose “Ontkoppelen en gegevens wissen”. This deletes the connected account, token, saved publication records, uploaded photos and queued posts from our active storage. Posts already published on Instagram remain on Instagram. You can also remove the integration through Instagram's app settings; we process signed deauthorization and data-deletion callbacks from Meta. For help or a broader deletion request, contact info@upsellconnect.com.

1. About this page

UpsellConnect provides WhatsApp software for businesses. These instructions explain how to request deletion under GDPR and WhatsApp Business Platform requirements. Jarvy is a separate consumer service at jarvy.upsellconnect.com.

2. Jarvy consumer accounts

You can permanently delete your Jarvy account and its associated data:

  1. Sign in at jarvy.upsellconnect.com.
  2. Open Settings and select Delete account, or use jarvy.upsellconnect.com/?account=delete).
  3. Confirm with your password. Deletion is immediate and irreversible.

This deletes the account, appointments, notes, tasks, remembered facts, conversation history, reminders and activity data. Any active subscription is cancelled.

3. UpsellConnect business accounts

Email info@upsellconnect.com from your account email with subject “Data deletion request”. We will disconnect WhatsApp and delete the account, customer and appointment data, and related settings.

4. WhatsApp data

WhatsApp messages are processed only as needed to provide the service. Chat content is not kept longer than necessary. Associated stored data is removed when the account is deleted.

5. Verification and timing

If self-service deletion is unavailable, email info@upsellconnect.com from the account email and include the associated phone number. We process requests within 30 days and confirm completion. We may verify your identity to prevent abuse.

6. Contact

Questions may be sent to info@upsellconnect.com.